Buy a ticket on mobile
Buying a ticket from your smartphone has become completely natural: you choose your seats, pay and keep the ticket in your pocket, ready to be presented at the entrance. The course is the same as on computer, with some reflexes specific to mobile. This guide explains how to buy with peace of mind from your phone, from connection to the securely stored ticket, without any unpleasant surprises on the big day.
On mobile, the route remains the same
Whether you go through the website from your browser or through a application, the steps do not change: find the event, choose your seats, check the basket, pay and receive your ticket. Above all, mobile adds convenience, such as the possibility of paying with a single gesture or keeping the ticket directly in the phone. The screen is smaller, so you read with a little more attention, that's all.
Buying on mobile, step by step
- 1
Connect to a reliable network
Choose a stable connection, Wi-Fi or mobile data, so as not to be cut off during payment.
- 2
Open the event page
Check the date and city on the small screen: this is where confusion most often occurs.
- 3
Choose your seats
Zoom in on the seating chart if necessary. Select the category or seats, then add to cart.
- 4
Check the cart by scrolling
Scroll through the entire summary: number of tickets, date, fees and total should be visible before paying.
- 5
Pay securely
Set to secure page. Your bank may request validation, sometimes directly in its application.
- 6
Store your e-ticket
Save the ticket to your phone, email, app or mobile wallet.
Where to store your ticket on mobile
| Place | How to access it | Good to know |
|---|---|---|
| In the attachment or link received | Remember to register it to access it even without a network | |
| Account or app | “My tickets” or “My orders” section | The ticket is sometimes activated there a few days before the event |
| Mobile wallet | Added to the Wallet app / phone wallet | Practical for finding the QR code quickly at the entrance |
| Screenshot | Saving the QR code image | Useful troubleshooting, but the original remains the reference |
The method of receipt is normally specified on the event page, before payment.
Good reflexes on smartphones
- Check your connection before paying: avoid areas without a network at this step.
- Scroll through the entire T1 summary to 'T0': on a small screen, information can slip below the fold.
- Keep your 'T0' phone charged 'T1', especially if bank validation goes through an app.
- Once purchased, 'T0' register the 'T1' ticket to access it even offline on the big day.
- Beware of 'T0' links received by unsolicited 'T1' message: always go through the official site or app.
Prepare your ticket for the big day
On the day of the event, entry is often done by scanning a QR code on your screen. To avoid last-minute stress, save your ticket in advance, for example in the mobile wallet, and make sure you have access to it even without a network, as the area around the theaters is sometimes saturated. Also remember to adjust the brightness of the screen when passing the check: a clearly visible QR code is scanned more quickly. With these reflexes, your ticket remains accessible and entry goes smoothly.