Transfer an e-ticket to a loved one
A last minute impediment, an extra seat, a desire to please a friend: it is often possible to send an e-ticket to a loved one. But for everything to go smoothly at the entrance, it is better to do it neatly. We calmly explain to you how a transfer works, when it is possible, and the right reflexes so that the person receiving the place can enter without the slightest problem.
Transfer, yes, but within the rules
Giving a place to a loved one is common and completely legitimate. The question is not so much 'T0' if 'T1' is allowed, but 'T2' how to 'T3' do it so that the ticket remains valid. Depending on the event, the correct channel may be an official 'T4' transfer function, 'T5' sending of the file, or a name update for a registered ticket. First check what your ticket says: this is the key to a smooth transfer.
Transfer your ticket step by step
- 1
Check if the transfer is allowed
Check the event page or your confirmation. Locate the words “transferable”, “nominative” or a “Transfer” button.
- 2
Favor the official function
If the platform offers a transfer in your customer area, use it: it is the safest way for the ticket to remain valid in the name of the recipient.
- 3
Fill in the recipient information
Indicate the email (and name if requested) of the person to whom you are offering the place. Double check the address, make sure there are no typos.
- 4
The loved one receives their own ticket
He then receives a ticket in his name or a new code. Ask them to confirm receipt before the big day.
- 5
Update the name if necessary
For a registered ticket, a change in the name may be required. Follow the steps provided rather than just resending the file.
Precautions to keep in mind
- Transmit a 'T0' place only to a trusted 'T1' person.
- Never 'T0' publish 'T1' your QR code on social networks or in public.
- Use the official transfer function whenever it is available.
- Check that the recipient 'T0' has received 'T1' their ticket before the D-day.
- For a nominative ticket, make sure that the 'T0' controlled name 'T1' corresponds to the person who will enter.
And for resale between individuals?
Transferring a place to a loved one is one thing; reselling it is another. The resale of tickets is 'T0' regulated by 'T1' and depends on the conditions of the event and the applicable regulations. If your goal is to transfer a ticket that you will not be able to use, remain cautious: favor official channels when they exist, and be wary of dubious requests. If in doubt about what your ticket allows, rely on the information on the event page.